Who We Are

This website is operated by A MacKay Publisher, trading as Charles Mackay Books.

Business address: 87 Auchenlarie Avenue, Glasgow, G13 2DX, United Kingdom.

What Information We Collect

• Contact details you provide for support requests (for example, name and email address).
• Order and delivery details needed to process and fulfill purchases.
• Technical usage data needed for site security, performance, and fraud prevention.

How We Use Information

• To process, dispatch, and support book orders.
• To respond to customer service requests and order queries.
• To maintain site security and improve website reliability.

Sharing Information

We share only the information required to complete payments, deliver orders, and comply with legal obligations. This can include payment processors and postal/courier services.

Data Retention and Security

We keep personal information only as long as necessary for order fulfillment, customer support, legal record-keeping, and fraud prevention. We use reasonable technical and organizational safeguards to protect customer data.

Your Rights

You can request access, correction, or deletion of personal information, subject to legal and accounting obligations. To make a request, contact us by email.

Contact

Email: charlese1mackay@hotmail.com

See also Terms and Conditions, Returns and Refunds, and Customer Support.

Last updated: February 2026.