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Get in Touch

Questions about books, research enquiries, or bulk orders

Contact Charles

Whether you have a question about a specific book, want to discuss a research collaboration, or need to place a bulk order, Charles is happy to hear from you.

Email

info [at] charlesmackaybooks.com
Charles wraps and posts orders from Glasgow. Replies usually within 1 to 2 working days.

Location

Glasgow, Scotland
UK and international delivery

Online Shop

charlesmackaybooks.com/books
Browse all 22 titles, posted from Glasgow

Academic & Institutional Orders

Libraries, museums, and educational institutions can request bulk pricing. Select “Institutional enquiry” in the form.

Send a message

Fill in the form below and Charles will get back to you.

Frequently asked questions

Do you ship internationally?

We ship from Glasgow by Royal Mail: Tracked 48 as standard in the UK (2nd and 1st Class, untracked, can be chosen at checkout) and International Tracked to the destinations listed at checkout. Orders of up to six books show exact postage at checkout unless the parcel is over 2 kg; for a heavier parcel, or seven or more copies, contact us for a combined quote. Delivery timing begins after dispatch.

Are bulk or trade orders available?

Yes. Multi-buy discounts apply automatically (5% on 2 books, 10% on 3). For larger trade or library orders please contact Charles directly.

Can I return a book?

Yes. Books in their original condition may be returned within 30 days of delivery for a refund, and faulty or damaged books are covered by your statutory rights. See the returns page for details.

How quickly will my order ship?

In-stock orders usually dispatch from Glasgow within 1 to 2 working days of payment. Pre-orders dispatch on or after the publication date shown on the book page and at checkout; mixed baskets are sent together.

How can I check the status of my order?

Every order confirmation and dispatch email from orders@charlesmackaybooks.com includes a direct status link showing your fulfilment progress and any Royal Mail tracking reference, or you can look up an order on the Track Your Order page using your order reference and billing postcode.

Can I ask a historical research question about one of the books?

Yes. Charles E. MacKay welcomes correspondence from readers, aviation historians, museum curators, and relatives of aircrew or shipyard workers connected to Clydeside aviation, William Beardmore & Co., the Royal Flying Corps, the Luftwaffe, or the other subjects in the catalogue.

How do museums, libraries, and bookshops place trade or institutional orders?

Libraries, aviation museums, historical societies, and bookshops in the United Kingdom and overseas can select Institutional enquiry in the contact form to request trade terms, pro-forma invoices, or combined multi-copy postage quotes from A Mackay (Publisher) Ltd in Glasgow (company number SC858624).